The amenities that come with a stay at Aulani’s signature two-bedroom suite go beyond the top floor.
The lanai of the `Ahu `Ula suite at Aulani — A Disney Resort & Spa opens to sprawling views of the resort’s bustling Waikolohe Valley below and tranquil ocean views beyond. This perfect dual vista is just one of the “extras” that guests of the two-bedroom suite can expect. The 1,910-square-foot space comfortably sleeps six and is replete with all the comforts of home. And while this is typical of lavish lodgings, `Ahu `Ula guests are also surrounded with not-so-typical trappings—from original works of thoughtfully curated Hawaiian art to the Italian mosaic in the master bathroom, lending an almost regal air to the space.
“These suites have been named `Ahu `Ula and Lei Hulu, after the feather cape and lei adornments formerly reserved for our ali`i as symbols of their high rank, ” says Kahulu DeSantos, Cultural Advisor at Aulani.
Well-appointed accommodations aside, what makes the resort’s signature suites so sought-after are the added service perks its visitors are privy to.
“Guests who come are looking for that extra level of service,” says Kimberly Agas, general manager of Aulani.
That extra level starts the moment you pull into the porte-cochère. “Upon arrival, we have a VIP coordinator who will greet you in the lobby and will walk you to your suite,” says Agas. There’s no waiting in line downstairs to check in. Your VIP coordinator checks you in to your suite—in your suite.
Even before you’re on property, there’s a team already working behind the scenes preparing for your arrival. Once a reservation is made, the team looks into the details of each guest and determines what may be of interest to that particular party or person. “This service makes it really easy for guests to enjoy by taking care of all the planning for them,” Agas shares.
Prior to arrival, guests receive an itinerary to look over and adjust as they see fit. Private cabana by the pool? Check. Character Breakfast? You’ll definitely have a reservation. Added bonus: The planning assistance goes beyond the resort.
“If [an activity] is off of the resort, and we need to make some phone calls and make some appointments or reservations, we’re happy to do all of that as well,” Agas adds. And throughout their stay, the team will continue to check on guests, just in case there’s anything else they may need.
Should you decide to plan your staycation here, it’s wise to book in advance. Since `Ahu `Ula is the top suite to be had at Aulani, Agas recommends reserving the suite six months ahead—especially during peak season and holidays—to be safe.